- There is no excuse. Do not try to think of or offer one. An apology with an excuse is not an apology. Take full responsibility for what you did.
- Make it a point to avoid using the word “but”. (“I am sorry, but…” means “I am not sorry.”)
- Do not say “I’m sorry you feel that way” or “I’m sorry if you were offended” –it makes it seem like you are blaming the other person for feeling a certain way, and is not a real apology.
- Think about what caused you to make the offense. Find the underlying problem, describe it to the person (as an explanation, not an excuse), and tell them what you intend to do to rectify that problem so that you can avoid this mistake in the future.
I am sorry dad for not being able to take care of you better
I am sorry dad for believing you would get better and not seeing how ill you really were
I am sorry for not knowing my father better as he grew older
I am sorry that we won’t be able to see each other again
I am sorry that the hospital let you down when you deserved so much better
I am sorry if I ever hurt you